Standard lead time is about 30 working days from artwork approval. This covers production and delivery within Singapore. If you have an urgent deadline, let us know — we can advise on rush options depending on the product and quantity. We recommend getting in touch at least three weeks before your event date.

Yes. Pre-production samples are available for most products before your full order is confirmed. A sample allows you to check the product quality, print accuracy, and finish before mass production begins. Sample lead times and costs vary by product — ask our team when you submit your quote request.

We offer a full range of customisation methods including screen printing, laser engraving, embroidery, debossing, heat transfer printing, and full-colour digital printing. The right method depends on the product material, your artwork, and your budget. Our team will recommend the most suitable option when we review your brief.

Yes. The Gift Empire is registered on GeBiz, Ariba, and Coupa — Singapore's main government and enterprise procurement platforms. This makes us a compliant supplier for public sector agencies, statutory boards, and government-linked companies procuring corporate gifts and branded merchandise.

We work with organisations of all sizes — from Fortune 500 multinationals including Amazon, Microsoft, Citibank, Shopee, and Maybank, to SMEs placing their first corporate gift order. Whether you need 50 branded notebooks or 5,000 event tote bags, our team tailors recommendations to your brief, budget, and timeline.